Major Tasks:

• Analyse business processes
• Identify requirements
• Solution design
• System configuration
• Give classroom training sessions
• Assistance during project delivery

Job Requirements:

• At least 3 years of hands-on SAP CRM* experience (profound functional knowledge of SAP CRM*)
• Knowledge or experience in CRM 7.0
• Functional knowledge of at least 2 out of 3 key areas (Marketing, Sales, Service)
• Functional knowledge of the channels (Interaction Center, E-Commerce, Channel Management, Access Modes, Analytics)
• Basic technical skills (debugging/ABAP)
• SAP certificates or other certificates are a plus

Profile:

• University degree or equivalent by experience (Economics, Commercial Engineer, Civil Engineer, Industrial Engineer, Computer Sciences)
• Excellent interpersonal skills and a mature, professional appearance
• Efficient planning and organization skills
• Eager to learn
• Client-oriented

Languages:

• Fluent in Dutch and/or French, very good knowledge of English

We Offer:

• A competitive salary package according to your experience
• Attractive fringe benefits including company car, laptop, mobile, insurance package
• Interesting opportunities to constantly keep your expertise up-to-date in the newest technologies and to evolve professionally in challenging projects
• Experienced colleagues ready to assist you
• Training (internal & external)

If this vacancy interests you, you can apply by sending us an inspired e-mail, with CV attached, at jobs@alti.cernum.com

Your application will be treated with the utmost discretion and you will receive an answer as soon as possible.

* CRM: Customer Relationship Management